Shipping policy
Delivery Policy
Date: 20/8/2024
Thank you for choosing Almazan Kitchen for your shopping needs. We are committed to providing you with a seamless and efficient delivery experience. Please take a moment to review our delivery policy to understand how we process and deliver your orders.
Dispatch of Goods:
- Once your order is placed, and payment is confirmed, our team will process and dispatch immediately. Please note that orders placed on weekends or holidays may experience a slight delay in processing.
- You will receive a confirmation email with your order details and tracking information as soon as your order is dispatched. This email will help you track the progress of your delivery.
Delivery Timeframe:
- Delivery timeframe for international orders is from 1 to 5 business days depending on your country.
- The delivery timeframe for your order may vary depending on your location, the courier service, and customs clearance processes. We aim to ensure your order reaches you as promptly as possible.
- Please be aware that the delivery timeframe is subject to change and may differ from country to country. It can also be influenced by factors such as unexpected weather conditions or high-demand periods.
- For international orders, customs and import regulations may add additional time to the delivery process.
Delivery Methods:
- We partner with reliable shipping carriers to ensure the safe and timely delivery of your products.
- We offer both standard and priority shipping options for your convenience. Priority shipping, if available, can be selected during the checkout process for an additional fee.
Delivery Confirmation:
- Once your order has been successfully delivered, you will receive a confirmation email. If you have any concerns about the delivery of your order, please contact our customer support team, and we will assist you promptly.
Shipping Fees:
The shipping cost will be displayed during the checkout process before you complete your purchase. Any customs fees or duties are the responsibility of the recipient. In cases where the recipient refuses to pay EU import taxes, returning the items and issuing a refund are not possible due to high transportation costs.
Tracking Your Order:
- To track the status of your order, please use the tracking information provided in the confirmation email.
Contact Information:
- If you have any questions or need further assistance regarding your order's delivery, please don't hesitate to contact our customer support team. You can reach us via email at ceo@almazankitchen.com.
We appreciate your business and trust in Almazan Kitchen. Our team is dedicated to ensuring your products are delivered to you in a timely and efficient manner, considering the various factors that may affect delivery times. If you have any specific delivery requirements or concerns, please feel free to reach out to us, and we will do our best to accommodate your needs.
Thank you for choosing Almazan Kitchen, and we look forward to serving you!
www.almazankitchen.com
00/8/2024
